Shipping policy
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and following countries: Österreich, Niederlande, Belgien, Luxemburg, Frankreich, Spanien, Portugal, Italien, Kroatien, Tschechien, Polen, Dänemark, Finnland, Norwegen, Schweden.
Shipping to German and foreign islands is excluded.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We do not charge any shipping costs.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Austria: 19.95 EUR
Netherlands: 19.95 EUR
Belgium: 19.95 EUR
Luxembourg: 19.95 EUR
France: 19.95 EUR
Czech Republic: 19.95 EUR
Poland: 19.95 EUR
Denmark: 19.95 EUR
Spain: Ex Works
Portugal: Ex Works
Italy: Ex Works
Croatia: Ex Works
Finland: Ex Works
Norway: Ex Works
Sweden: Ex Works
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Die Versandkosten für den Speditionsversand ins Ausland variieren je nach Lieferland (Versandzone) und Anzahl der Paletten.
Bulky goods are marked as such in the item description.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 working days, for deliveries abroad within 3-5 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment by invoice
via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
via Shopify Payments:
- Payment via credit card / debit card
- Payment via Apple Pay
- Payment via Klarna
Further details on payment
Payment by invoice is possible under the following condition:
Nur für Behörden und Unternehmen ab der 3. Bestellung.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.